At 36tt, responsible gambling isn't just talk — it's built into how the platform works. Real control tools, human support in English, and resources for anyone who needs help are available to all players, at any time.
All the tools below are available directly in your account dashboard — no need to contact support.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once configured, the limit takes effect immediately. Any increase to the limit is only allowed 7 days after the request is submitted, to prevent impulsive decisions.
Set the maximum amount you're willing to lose within a given period. Once the limit is reached, new bets are automatically blocked until the next cycle begins. You control both the amount and the time frame.
Set a time limit per gaming session. When the limit is reached, the platform displays a notification and, if confirmed, automatically ends the session. A useful tool for keeping track of the time you spend on 36tt.
Temporarily lock your account for a period between 1 day and 6 months. During the break, deposits, bets, and access to Live Casino games, slots, and crash games are not permitted. Your existing balance is preserved.
For those who need a definitive measure: self-exclusion permanently closes your account. Reactivation is not permitted before a minimum cooling-off period. 36tt immediately stops sending all marketing communications.
Access your full history of deposits, withdrawals, bets, and casino games. Seeing how much you deposited via Pix, wagered on the Brasileirão, or spent on Aviator over the past 30 days is a practical way to stay aware.
Responsible gambling means enjoying Sports Betting, slots, Live Casino, and crash games as a form of entertainment — with pleasure, within limits you set yourself, without compromising your finances, your routine, or your relationships. At 36tt, we know that most of our players bet this way: they watch a Flamengo match, place a bet on the Brasileirão, spin a few rounds of Aviator, and go to bed without a worry.
The problem starts when what used to be fun begins to feel like an obligation. When you bet to recover losses, spend more than you planned, or feel like you can't stop even when you want to. This has a name — problem gambling — and it can happen to anyone, regardless of income, education, or how long they've been betting.
36tt takes this seriously — not because the law requires it, but because it's the right thing to do. We've built control tools that actually work, trained our support team to recognize signs of problem gambling, and we take proactive steps when we detect concerning behavior on an account.
This is the fundamental principle: betting should never be treated as a source of income or a financial strategy. Even the most well-informed predictions on the Brasileirão Série A, the Copa do Brasil, or Libertadores fixtures carry an inherent level of uncertainty — that is part of what makes sport exciting. No betting strategy eliminates the risk of long-term losses.
Likewise, slots, crash games like Aviator, and live casino games run on certified RNG (random number generator) technology. Each round is independent — previous rounds have no effect on the next. There is no "foolproof system," and any content claiming otherwise is misleading you.
At 36tt, we publish the RTP (return to player) for every game in our catalog. A slot with a 96% RTP means that, on average and over the long term, R$96.00 out of every R$100.00 wagered is returned to players as a whole. This is not a guarantee of individual winnings — it's a long-term metric that applies across millions of rounds, not your session today.
Golden rule: Only bet what you can afford to lose without affecting your essential expenses — rent, food, health, your children's education. If the money you're thinking of depositing via Pix is needed for any of those, don't bet right now.
Access 36tt on your phone or computer using your registered email and password.
In your profile menu, find the "Responsible Gambling" or "Game Limits" section.
Select a deposit limit, loss limit, time limit, voluntary break, or self-exclusion.
Changes take effect immediately. Limit reductions are instant; increases require 7 days.
If you cannot find the settings or need guidance, 36tt's support team is available 24/7 in Portuguese.
Recognizing these signs in yourself or someone close to you is the first step toward getting help. There is no weakness in asking for support.
Continuing to bet with the goal of "winning back" what you lost, increasing your stakes to make up the difference.
Depositing via Pix amounts that exceed your leisure budget, putting fixed expenses or emergency funds at risk.
Spending hours on slots, crash games, or live betting without realizing how much time has passed.
Feeling anxious, irritable, or restless when trying to cut back or stop gambling.
Lying to family or friends about how much time or money you spend on Sports Betting or the casino.
Using money set aside for bills, food, rent, or healthcare to make deposits on the platform.
Feeling that gambling is negatively affecting relationships with family, a partner, friends, or coworkers.
Gradually increasing your stakes to feel the same thrill as before — a classic sign of tolerance.
Using gambling as an escape from stress, anxiety, depression, or everyday problems.
If you identified with two or more of the signs above: consider activating a voluntary break on your 36tt account right now, or contact our support team by email suporte@36tt.best. Talking about it is the most important step.
Answer 5 quick questions and get a simple assessment. It's not a diagnosis — it's a reflection to help you think about the topic.
Question 1 of 5
In the past 30 days, have you bet more than you planned to spend?
36tt was built for the Brazilian player. Football, crash games, slots, and live casino are part of an entertainment tradition that continues to grow across Brazil. But with that growth comes a responsibility that 36tt takes seriously: ensuring the platform remains a healthy environment for everyone who bets.
Our support team is trained to identify behavioral patterns that may indicate problem gambling — such as frequent deposits at unusual hours, sudden increases in bet amounts on slots or crash games, or repeated withdrawal attempts followed by redeposits. When we spot these patterns, we proactively reach out to the player to offer support and information about the available tools.
We do not send marketing communications to players who are on a voluntary break or self-exclusion. Full stop. This is a non-negotiable rule at 36tt — no exceptions for "special promotions" or "last-chance offers".
The 36tt platform is exclusively for users aged 18 and over who are residents of Brazil. Registration requires a verifiable date of birth, and for withdrawals above a certain amount, photo ID verification is mandatory. If you are responsible for children or teenagers in your household, we recommend using parental control tools on any shared phone or computer to restrict access to betting platforms.
If you suspect a minor has accessed your 36tt account or created their own account, contact our support team immediately by email suporte@36tt.best. We treat these cases as a priority.
Football is Brazil's number one passion, and 36tt covers the Brasileirão Série A, Copa do Brasil, Libertadores, and dozens of other competitions with competitive odds and live betting. Watching a Flamengo, Palmeiras, or Corinthians match is even more exciting with a bet on the line — but the thrill should be that of a fan, not someone depending on the result to pay their bills.
A good habit is to set a fixed amount before each league round — a monthly betting budget. Once that amount is gone, it's gone, regardless of results. 36tt's monthly loss limit is the right tool to automate that discipline.
The same applies to volleyball (Superliga), basketball (NBB), UFC/MMA, and e-sports: bet for the enjoyment of following the sport, not to chase a previous loss or prove a point.
Crash games like Aviator and Spaceman move fast, which makes them highly engaging. The rush of cashing out at just the right moment — before the plane crashes — can be incredibly satisfying. But that same pace can lead to long sessions without you even noticing. The 36tt session time limit was designed exactly for this: you set the amount of time you consider reasonable, and the platform lets you know when you've reached it.
For slots, the betting history in your account dashboard shows how much you've wagered, on which games, and at what times. Reviewing that statement once a week is a simple habit that can go a long way toward staying aware of how much you're spending on entertainment.
Keep in mind: fun with awareness is better fun. Knowing your own limits and respecting them is what separates a great experience from a problematic one. 36tt is here to help either way.
Set a daily, weekly, or monthly BRL deposit cap for Pix transactions. Reductions take effect immediately; increases only apply after 7 days from the request. Helps protect against impulsive spending during Brasileirão matches or long slots sessions.
Set the maximum amount you're willing to lose in a given period. Once the limit is reached, betting is blocked until the next cycle begins. This applies to Sports Betting, Live Casino, crash games, and slots.
Temporary block from 1 day to 6 months. During the break, your account is inaccessible for deposits, bets, and games. Your available balance is preserved and can be withdrawn via Pix once the period ends.
Permanent account closure. Reactivation before the established minimum period is not possible. Marketing is stopped immediately. Balance is returned via Pix after identity verification.
Our support team is available 24/7 in Brazilian Portuguese. No judgment — just help.
For responsible gambling matters, priority responses within 2 hours.
suporte@36tt.bestImmediate assistance in Brazilian Portuguese, available 24h inside the platform.
Available after loginIf you're going through a difficult time, CVV offers free emotional support 24 hours a day.
Call 188Create your account, set your limits before you start, and enjoy football, crash games, and live casino with the peace of mind that comes from being in control.
*By creating an account, you confirm that you are 18 or older. Betting is entertainment — play responsibly.